Keywords: J2EE, Tomcat, JSP, SOAP, WSDL, UDDI, OWL, Jess, Java Swing, Java, JavaScript, ASP, IIS, HTML, PHP, Water, Windows, Macintosh, Linux, C, C++, Susan Conger, Susan G. Conger, Eric Conger, Eric G. Conger, Oracle, SQLServer, MySQL, ODBC, VoiceXML, IIS, ASP, WML, access, IVRS, WindowsCE, hand held devices